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Users' Praise | Customers' Return Visit Was Highly Praised
Users' Praise | Customers' Return Visit Was Highly Praised
In order to further improve the company's after-sales service system, adhering to the principle that achieving customers is achieving yourself, Richpacking's business department will pay regular return visits to customers to continuously improve the service quality and allow customers to enjoy high-quality products and services.
Miss Zhang, a customer from Dongguan, is an old customer of our company. In the past few years of cooperation, our business manager has established a good relationship with our customers. During the return visit, our customers also spoke highly of our service. Establish a customer return visit mechanism to let us more directly understand the work of the business team, and then collect customers' opinions and suggestions; At the same time, it is also a supervision system for our own business service personnel, and it is also a value-added service enjoyed by customers. After each return visit, we will sort out, analyze and summarize the data obtained during the return visit, and conduct a serious, careful and in-depth analysis and Research on the customers' opinions and suggestions on the service of the business team during the return visit. On this basis, we will make corresponding amendment plans or specific implementation methods according to the actual situation, feed them back to the work of the business team, and constantly improve our own service level, Improve deficiencies.
Customer follow-up (helping customers solve practical problems) is the service of Richpacking, which constantly improves itself and exists for customer satisfaction.
